Health Care Support Worker – Screener Grader: Visa sponsorship

Public Health Wales

Job summary

Diabetic Eye Screening Wales (DESW) are seeking enthusiastic and committed Health Care Support Workers to join a new team as retinal screener graders based in Newtown, Powys.This is a rare opportunity to be part of the set-up of a new regional team for our Mid-Wales transformation project which aims to achieve an ‘excellent screening service’, offering participants equal access to eye screening across Wales.

This role involves screening and grading on rotation, with the primary focus on screening. There will be an opportunity for full training for successful applicants and therefore direct experience of diabetic retinopathy grading and screening is not essential. We are committed to providing a high-quality service to our participants and are looking for someone who cares about the people that we see. Someone who can work with us to continually improve the service that we provide.

This is an excellent opportunity to join a dynamic organisation and contribute to its development. Excellent communication skills are essential, along with a caring and patient-focussed approach. An understanding and/or experience of working with SLR digital cameras is desirable, with retinal fundus camera experience highly advantageous.

If you have the relevant experience and are self-motivated, with the ability to be flexible with travel to clinic venues primarily across Powys but also other regions within Wales, then we would love to hear from you.

Main duties of the job

The main duties of this role are as follows:

  • Fulfil the Healthcare Support Worker role to deliver clinics in line with service demand.
  • Guide participants through screening appointment and ensure accurate record keeping.
  • Accurately check pupil dilation and administer eye drops within set timeframes to screening participants in line with DESW protocols.
  • Capture high quality digital images of the retina using specialised cameras.
  • Provide quality assured primary and secondary grading to identify risk features of diabetic retinopathy.
  • Follow strict criteria, and work within programme standard operating procedures and guidelines.
  • Expected to attain a retinal screeningDiplomato be able to practice independently but full training and support will be provided.
  • You will be expected to undergo regular training sessions and be able to comply with policies and procedures for the programme and for PHW, such as participant confidentiality and data security.
  • Perform each appointment in a caring, professional manner, recognising and respecting individuals’ differences.

We are looking for someone with patient facing experience, who is an excellent communicator. Previous NHS experience is not necessary (although advantageous), as training will be provided. Please see the Job Description and Personal Specification for greater detail.

About us

We are Public Health Wales – the national public health organisation for Wales. Our purpose is ‘working together for a healthier Wales’. We exist to help all people in Wales live longer, healthier lives. With our partners, we aim to increase healthy life expectancy, improve health and well-being, and reduce inequalities for everyone in Wales, now and for future generations.

Together, our teams work to prevent disease, protect health, and provide leadership, specialist services and public health expertise. We are the main source of public health information, research and innovation in Wales. Never more has public health been so important as we come through the Coronavirus pandemic, face the challenges of the cost-of-living crisis and tackle and prevent the harmful effects of climate change.

Our organisation is guided by our Values, ‘Working together, with trust and respect, to make a difference’. We are committed to creating an inclusive workplace that values equality, diversity and inclusion. We welcome applications which represent the rich diversity of the communities we serve and from those wishing to work part time or on a job share basis.

To find out more about working for us and the benefits we offer please visit

For guidance on the application process, please visit

Job description

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents or please click Apply now to view in Trac.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Person Specification



  • GSCE (English Language and Mathematics are desirable) or HND or Level 2 NVQ (literacy and numeracy desirable) or equivalent education in relevant Healthcare subject or photography, or relevant equivalent experience.
  • Commitment to continuous learning / evidence of CPD
  • A good standard of general education


  • Diploma in Health Screening / Retinal Grading
  • Professional qualification – medical photography



  • Health or social care experience
  • Multi-disciplinary team working
  • Direct patient contact / customer facing role


  • Practical photography
  • Ophthalmology experience
  • Experience of quality systems and process.



  • Team Worker
  • Computer literate – esp windows packages
  • Ability to work under pressure
  • Good level of manual dexterity
  • Ability to work methodically and demonstrate good attention to detail.


  • Awareness of manual handling guidelines
  • Understanding of importing/exporting data via networks

Special Knowledge


  • Understanding of importance of following processes / guidelines
  • Interest in photography and / or screening services


  • Understanding of diabetic eye disease
  • Anatomy of eye
  • Understanding of diabetes

Personal Qualities


  • Sympathetic attitude towards patients
  • Good communication skills
  • Responsible attitude towards patient confidentiality



  • Normal colour vision to complete assessments involving the use of software to review retina images in specific colours.
  • Full driving licence essential as there will be a requirement to drive a light goods vehicle daily, provided by PHW Trust.
  • Flexible approach to hours of work Ability to travel throughout Wales with overnight stays


  • Experience in driving Light goods vehicles (LGV)
  • Welsh language speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Public Health Wales


Ladywell House

Park Street


SY16 1JB

Employer’s website (Opens in a new tab)

To apply for this job please visit