Responsibilities

• Develop and implement strategies that align with the company’s business objectives.
• Organize and lead meetings, while maintaining detailed and accurate databases to ensure smooth operations.
• Oversee the staff team, including scheduling, task assignment, and delegation of responsibilities to optimize productivity.
• Manage procurement of office supplies and equipment, ensuring they meet the specific needs of the company.
• Handle client communications, including addressing inquiries, complaints, and concerns in a timely and professional manner to foster positive relationships.
• Prepare comprehensive reports on exchange rates, market trends, and financial transactions to support strategic decision-making.
• Supervise the administrative team to ensure efficient and uninterrupted operations.
• Process invoices and manage budgets to maintain the financial well-being of the company.
• Implement and oversee compliance procedures related to KYC (Know Your Customer), AML (Anti-Money Laundering), and security policies to ensure regulatory compliance.
• Conduct onboarding and induction programs for new employees to facilitate a cohesive and integrated team environment.
• Participate in management meetings, providing operational updates, insights, and trend analysis.
• Assist HR and finance teams with personnel records and financial management, ensuring smooth cross-functional collaboration.
• Ensure adherence to procedures for the issuance, amendment, and endorsement of insurance policies.
• Plan, organize, and coordinate office activities and resources, including ticketing and accommodation services, to enhance overall performance.

Requirements

• Have Bachelor’s degree.
• Proven experience in office management or a related field.
• Exceptional verbal and written communication skills.
• Demonstrated leadership experience and ability to manage teams effectively.
• Strong problem-solving and analytical skills.
• Proficiency in office management software and basic financial management systems.
• Solid understanding of customer service principles and practices.
• Excellent coordination skills for effective collaboration with other departments.
• Familiarity with regulatory compliance requirements, including KYC and CDD processes.

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• UK visa sponsorship

Schedule:

• Monday to Friday

Work Location: In person

Expected start date: 09/09/2024