Hotel Receptionist: Visa sponsorship

Everbright Hotels

An exciting opportunity has arisen for a Hotel and Spa Receptionist to join our team at The Wild Pheasant Hotel and Spa. The property is situated in magnificent scenery in the Vale of Llangollen, North Wales where the hotel and restaurant combine traditional charm within comfort of an original 19th-century building. The hotel offers 47 modern bedrooms including, suites, spa facilities.

Wild Pheasant Hotel and Spa are currently recruiting to expand the friendly reception team.

  • Deal with any guest queries promptly, efficiently and ensure smooth operation of the desk on a daily basis
  • Welcoming guests to the hotel, offering knowledge on hotel facilities and local amenities
  • Adhering to company brand standards, ensuring personal presentation is immaculate at all times
  • Confidently following all check in and check out procedures
  • Taking payments for rooms, spa, functions and weddings whilst ensuring all GDPR policies are adhered to
  • Cash handling/float counting
  • Operation of the switchboard
  • Afternoon Tea & Restaurant bookings
  • Public Area Cleaning
  • Assist with Food and Beverage at busy times
  • End of shift banking, ensuring all payments balance
  • Observing Health, Safety, Hygiene, C.O.S.H.H, Fire / First Aid Regulations, COVID
  • Knowledge of Guestline preferred however not essential as full training will be given

Job Types: Full-time, Permanent

Pay: Up to £12.00 per hour

Expected hours: 28 – 40 per week


  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • On-site parking
  • UK visa sponsorship


  • 10 hour shift
  • 8 hour shift
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Tips

Application question(s):

  • Can you confirm you are over the age of 18?

Work Location: In person

Application deadline: 04/06/2024

To apply for this job please visit