Responsibilities:
– Oversee and manage service counter
– Coordinate and manage our team of 10 plus Motor vehicle technicians
– Access customer requirements and quote on work required, book in jobs control work flow .
– Monitor cash flow, accounts payable, and accounts receivable
– Provide recommendations to support business decisions
– Collaborate with other departments to streamline processes and improve efficiency
– Supervise staff and provide guidance as needed

-Make sure all staff are working within health and safety guidelines

Requirements:
– Level 3 in motor mechanics or related field
– Proven experience as a Controller or similar role
– Strong knowledge of Motor trade principles and regulations
– Proficient in management
– Excellent problem-solving skills
– Strong attention to detail and accuracy
– Effective communication and interpersonal skills

Working times are Monday to Friday 8.15am to 6pm and every other Saturday 8.15am to 4pm .Pay is calculated hourly based on the above hours .

Holidays ,You get 28 Days paid Holiday per year .

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned.

Summary

As a Customer Service Representative, you will be essential in delivering outstanding support to our customers while effectively communicating their needs. Your core skills in English and phone etiquette will enable you to engage with customers professionally. You will enhance our service offerings. Additionally, your relevant analysis skills will aid in resolving customer inquiries efficiently. Join our team to make a significant impact on customer satisfaction and foster strong relationships within our organization. We have a loyal customer base , Serving our customers since 1987.

Be Part of a Family Business that prides itself on service.

Job Types: Full-time, Permanent

Pay: £34,000.00-£36,500.00 per year

Additional pay:

• Performance bonus

Benefits:

• Company events
• Company pension
• Employee discount
• Store discount
• UK visa sponsorship

Schedule:

• Monday to Friday

Ability to commute/relocate:

• wv24nl: reliably commute or plan to relocate before starting work (required)

Experience:

• service desk: 1 year (preferred)
• work shop controller: 1 year (preferred)
• working in a Garage: 3 years (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Application deadline: 30/03/2025
Reference ID: Auto010