
Intellect Group Β·
About the job
Job Title: Customer Service Representative
π Location: Fully Remote, UK
π° Salary: Β£45,000
π₯ Hiring: 5+ Positions available
Are you passionate about delivering outstanding customer experiences? Weβre hiring Customer Experience Representatives to join a dynamic and fast-growing company, ensuring top-tier support and engagement for our valued customers. This is a fully remote role offering flexibility, professional development, and excellent career growth opportunities!
About the Role
As a Customer Experience Representative, youβll be the first point of contact for customers, handling inquiries, resolving issues, and ensuring a seamless customer journey. We provide full training, so no prior experience is required β just a passion for customer service and a proactive mindset!
Key Responsibilities
β Provide exceptional customer support via email, phone, and live chat
β Troubleshoot and resolve customer issues efficiently and empathetically
β Maintain accurate records of customer interactions and feedback
β Collaborate with internal teams to improve customer experience
β Identify opportunities to enhance processes and customer satisfaction
β Stay up to date with company products and services to offer informed solutions
What Weβre Looking For
π No experience needed β full training provided
π Strong problem-solving and communication skills
π’ A customer-first attitude with a passion for helping others
π» Comfortable working independently in a remote setting
π Tech-savvy with the ability to learn new systems quickly
β‘ A positive, solutions-focused mindset
Why Join Us?
π‘ Fully remote β work from anywhere in the UK
π Visa sponsorship available
π Career growth and development opportunities
π€ Inclusive and supportive company culture
Perks & Benefits
π° Competitive salary (Β£45,000)
π Paid training and ongoing career development
β° Flexible working hours
ποΈ Employee discounts on company products
π₯ Health & wellness programmes
π΄ 33 days holiday (including bank holidays)
This is an exciting opportunity to be part of a forward-thinking company and build a rewarding career in customer experience. If you have a passion for helping people and want to make a real impact, weβd love to hear from you!
π Apply now and take the first step in your new career!
To apply for this job please visit www.linkedin.com.