Job Title: Compliance/Operations Manager

Location: Hertfordshire, UK (covering 5 practices)

Company: Alliance Dental Care

About Us: Alliance Dental Care is a leading dental group in the UK, operating 17 practices nationwide. We are committed to delivering exceptional dental care through our dedicated team of professionals. Our mission is to provide high-quality, patient-centred services, ensuring the best possible outcomes for our patients.

Position Overview: We seek an experienced Compliance/Operations Manager to oversee five practices in Hertfordshire, ensuring compliance, operational efficiency, and excellent patient care.

Key Responsibilities:

1. Compliance Management:

o Ensure adherence to CQC regulations and dental industry standards. Needs to be CQC registered for all 5 sites

o Conduct regular audits and implement corrective actions.

2. Operational Oversight:

o Manage daily operations, optimizing practice performance.

o Develop and enforce operational policies.

3. Staff Management:

o Lead and support practice managers and staff.

o Conduct performance reviews and organize training programs.

4. Financial Management:

o Oversee budgets, billing, and financial reporting.

o Implement cost-saving measures.

5. Patient Experience:

o Maintain high standards of patient care and satisfaction.

o Address and resolve patient complaints.

Qualifications:

• Bachelor’s degree in Business Administration, Healthcare Management, or related field.
• 5+ years in operations or compliance management in healthcare/dental.
• Knowledge of CQC regulations.
• Strong leadership and organizational skills.

Job Type: Full-time

Benefits:

• Free parking
• UK visa sponsorship

Schedule:

• Day shift

Work Location: In person