Client Advisor: Visa sponsorship

Eaton Home Care Ltd

Hourly Rate : £13.70 – £14.80 Dependent on experience.

Hours: Part or Full-Time – Monday to Friday

As a private provider of home care we are seeking a dedicated Client Advisor to join our team in providing exceptional service and advice to our new and current clients.

The successful candidate will be a ambassador to our organisation and play a key role in assisting clients and often their next of kin, in making the right choice as they consider and prepare to receive support at home.

Responsibilities:

  • Utilising your experience ideally from working in the community, you will assist clients professionally and with empathy through the customer journey from the initial enquiry to their first and future visits by our care team.
  • Assess clients, either in their home or on occasions in the hospital. When assessing in the hospital you will ensure their return home is safe and that any equipment that may be required at home is in place prior to discharge.
  • Working with local multi disciplinary teams you will keep all those involved in the clients care informed with accurate information when requested or required.

In addition to assisting new clients you will also conduct regular surveys and visits to ensure the quality of care is maintained.

This is a new and exciting role and the successful applicants will demonstrate and have an natural appreciation of the following skills:

  • Empathy and Respect
  • Body language
  • Friendliness
  • Confidence
  • Organised and Punctual
  • Professional
  • Active listening
  • Excellent verbal and written communication

Minimum NVQ level 2 and access to own vehicle is required.

NVQ level 3 or above highly desirable.

Join our team as a Client Advisor and embark on a rewarding career helping clients remain safe in their home.

Job Types: Full-time, Part-time, Permanent, Freelance

Benefits:

  • Company events
  • Company pension
  • Free flu jabs
  • Free parking
  • On-site parking
  • Referral programme
  • Sick pay
  • UK visa sponsorship

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Experience:

  • Home care: 2 years (required)
  • Care Assessing In the Community: 1 year (required)

Licence/Certification:

  • Driving Licence (preferred)

Location:

  • Cambridge (preferred)

Work Location: In person

Reference ID: CA-EA2024

To apply for this job please visit www.glassdoor.co.uk.