Band 8a Service Manager – Occupational Health: Visa Sponsorship available

University Hospitals Birmingham

Full job description

Job summary

UHB has an exciting opportunity for a Service Manager to provide inspiring and creative leadership to the Occupational Health team. As Service Manager you will work with the Director of Occupational Health and Lead Nurse to lead a multi-disciplinary team to ensure the delivery of an excellent service. And develop and implement strategic plans for the OH service to ensure services provided are progressive and responsive to internal and external demand, are focused, safe, efficient, and effective.

The health and wellbeing of our People is of the highest priority, and you will provide leadership across the multi-disciplinary team that will shape the future of Occupational Health and Wellbeing Services, to ensure better outcomes for our people. You will promote innovation and creativity across the team, exploring new ways of working and growing the Occupational Health Service for the future to ensure the provision of a physically and psychologically safe work environment that aligns with the Trust’s overall strategy and plans.

Main duties, tasks & skills required

Deliver strong, visible, and autonomous leadership and management within the area of responsibility, ensuring clear communication and robust implementation of policy, clinical standards, business objectives and agreed targets.

Responsible for the development of the OH&WB services, ensuring activity achieves improvement in staff health and wellbeing.

The post-holder will be responsible for leading the operational management and development of the Occupational Health and Wellbeing Services and will be accountable for the development and implementation of strategic plans for the OH&WB service to ensure services provided are progressive and responsive to internal and external demand, are focused, safe, efficient, and effective.

To ensure a high quality, value for money service and to improve and promote best practice in OH&WB on the basis of research, evidence and evaluation.

Foster productive, collaborative relationships with service leads across the Trust to promote a strategy of health, work and well-being both within the Trust and wider system.

About us

We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this.

Our commitment to our staff is to create the best place for them to work, and we are dedicated to:

Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;
Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives.

UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their ‘whole self’ to a kinder, more connected and bold place to work.

University Hospitals Birmingham is a Smoke-Free premises hospital.

Job description

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person specification



  • Master’s degree or equivalent post graduate level qualification/training/experience to master’s level or equivalent experience within Health service management dealing with change management and service improvement planning.
  • Evidence of continuous professional development



  • Extensive general management experience
  • Experience of managing teams
  • Manages, tracks, and monitors specified budgets associated with specific projects.
  • Ability to demonstrate general financial awareness.
  • Ability to demonstrate an understanding of business planning processes.
  • Knowledge of Safeguarding Adults & Children

Additional Criteria


  • Strategic thinking skills and sound judgement
  • Highly developed oral and written communication skills with the ability to persuade, influence and negotiate to achieve successful outcomes.
  • High level analytical skills and the ability to manipulate and assess qualitative and quantitative data and draw appropriate conclusions.
  • Independent thinker with strong problem-solving and sound judgement
  • Strongly developed communication skills
  • including the ability to communicate highly complex information with fully developed persuasive, negotiating and influencing skills.
  • Ability to create and develop a high-performing team.
  • Ability to draw qualitative and quantitative information from a range of sources to present in a clear and concise way.
  • Ability to negotiate on difficult and contentious issues.
  • Ability to create and develop good partnership working.
  • Ability to work autonomously, without direct supervision and as part of a team.
  • Good IT skills (to includes as a minimum: Word Excel, PowerPoint, and other databases)
  • Ability to set own priorities, meet tight deadlines and work independently.
  • Ability to gain and maintain credibility and establish good working relationships with staff at all levels across the organisation.
  • Ability to maintain confidentiality and deal with situations in a sensitive manner.
  • Able to work to tight deadlines and pay attention to detail
  • Ability to work on own initiative and organise own and others workload, allocating work as necessary.
  • Professional calm and efficient manner
  • Determination, perseverance, and resilience
  • Flexibility, and the ability to handle a rapidly changing and ambiguous environment.
  • Team member with a mature and flexible approach to work, willing to adapt to regularly changing situations.
  • Proactive and self-motivated

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

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