Job Summary
We are seeking a dedicated and motivated Shift Leader to join our team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional service delivery, and managing staff effectively. Domino’s vision is to be Number one in People, Number one in Pizza.

We are on the hunt for highly motivated and ambitious Shift Managers to join our rapidly expanding Domino’s Pizza franchise.

The franchise currently operates stores covering the North of England and has some very exciting development plans in place for the future, so this is a great time to join the world’s largest pizza delivery company.

Duties

• Supervise and coordinate daily activities of staff to ensure smooth operations.
• Train new employees on company policies, procedures, and best practices.
• Maintain high standards of customer service and ensure guest satisfaction.
• Assist in meal preparation and food preparation tasks as needed.
• Handle customer inquiries and complaints with professionalism and courtesy.
• Ensure compliance with health and safety regulations within the kitchen and dining areas.
• Manage inventory levels and assist with ordering supplies as required.
• Collaborate with kitchen staff to ensure timely delivery of meals.
• Maintain cleanliness and organisation of work areas.

Experience

• Previous experience in a leadership role within a hotel, restaurant, or culinary environment is preferred.
• Strong background in food preparation, meal preparation, or cooking is advantageous.
• Excellent communication skills with a focus on phone etiquette when interacting with customers.
• Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
• Experience as a delivery driver or knowledge of delivery processes can be beneficial.
• A positive attitude and the ability to motivate team members are essential for success in this role.

If you are passionate about delivering outstanding service and leading a team to success, we encourage you to apply for the Shift Leader position.

Job Types: Full-time, Permanent, Zero hours contract

Pay: £11.44-£12.20 per hour

Expected hours: 10 – 40 per week

Additional pay:

• Bonus scheme
• Loyalty bonus
• Performance bonus
• Quarterly bonus

Benefits:

• Company pension
• Employee discount
• Flexitime
• Life insurance
• Sabbatical
• Sick pay
• Store discount
• UK visa sponsorship

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Every weekend
• Monday to Friday
• Overtime

Experience:

• Hospitality: 1 year (required)
• customer Service: 1 year (required)

Work Location: In person

Reference ID: Shift Runner